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Southern Business Machines has been established since 1976

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Southern Business Machines

As we move into a new phase in the fight against COVID-19 we wish to share with you an update on how Southern Business Machines (SBM) will operate when we all move to Alert Level-3 from Tuesday the 28th of April.

  • Our primary objective is to work with all our loyal customers and look to find a way through these unprecedented times. We need to protect the health and wellbeing of our staff and customers, whilst still providing the level of service and support you require to run your business.
  • SBM have compiled a COVID-19 Policy which has been communicated to all staff members.U
  • Under lockdown level 4, we are still open for business as support to “essential service” providers, providing IT support and printing services to businesses in any way we can.
  • Under Lockdown level 3. As of Tuesday the 28th of April, we will be open to the public with a social distancing policy in place, allowing customers to drop off and pickup machines and consumables.
  • To minimise the risks associated with face to face contact, where possible, we will attempt to resolve any service issues via telephone calls and/or remote access to devices.
  • Should a site visit be required by a technician, this will be prearranged, and procedures put in place regarding social distancing and cleanliness.
  • All technical support staff have been issued with PPE which includes face masks, gloves and sanitiser. PPE will be worn and sanitiser used in accordance with the hygiene, health and safety measures policy and/or at the request of customers.

Once again, we reiterate that we want to work with all of our clients to survive through these times and communication is the key.
If we can keep the wheels in motion of, we pay them, they pay you and you pay us, this way helping the economic cashflow keep flowing, hopefully we will all get through this together stronger.

If you have any questions, please do not hesitate to contact us.
Kind Regards and stay safe!

Telephone: 03-3776 776
Service: Servicecall@sbm.co.nz
Sales: sales@sbm.co.nz

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